Shipping policy
Last Updated: August 11, 2026
At Fourhike Outdoors, we aim to provide reliable delivery and clear shipping information for every order. This Shipping & Delivery Policy explains where we currently ship, our delivery timeframes, order processing, and what customers can expect after placing an order.
1. Business Information
Fourhike Outdoors
16 Christopher Columbus Dr
Jersey City, NJ 07302
United States
Customer Service:
Email: info@fourhike.com
Phone: +1 201-984-1221
Contact Form: https://www.fourhike.com/pages/contact
2. Shipping Destinations
We currently ship orders to:
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United Kingdom
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Australia
We do not currently offer shipping to destinations outside the countries listed above.
3. Shipping Cost
Standard shipping is free for eligible orders shipped to the United Kingdom and Australia.
There are no standard shipping charges added to qualifying orders during checkout.
If any additional delivery charge applies to a specific product or order, that charge will be clearly displayed before the customer completes the purchase.
4. United Kingdom Delivery
Orders shipped to the United Kingdom are delivered directly to the customer's provided delivery address.
Order Cut-Off Time
9:00 AM GMT (Greenwich Mean Time / London)
Orders placed before the applicable cut-off time are processed according to our normal handling schedule. Orders placed after the cut-off time may be processed on the following fulfillment day.
Fulfillment Schedule
Orders are fulfilled Monday through Saturday, excluding applicable public holidays.
Estimated Delivery Time
4–6 business days
This is the estimated total delivery period and includes applicable order processing and carrier transit time.
Delivery estimates may vary because of:
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Public holidays
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Carrier delays
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Severe weather
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Customs or border processing
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Incorrect or incomplete delivery information
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Events outside our reasonable control
5. Australia Delivery
Orders shipped to Australia are delivered directly to the customer's provided delivery address.
Order Cut-Off Time
9:00 AM AEST (Australian Eastern Standard Time / Sydney)
Orders placed after the applicable cut-off time may be processed on the following fulfillment day.
Fulfillment Schedule
Orders are fulfilled Monday through Saturday, excluding applicable public holidays.
Estimated Delivery Time
6–9 business days
This is the estimated total delivery period and includes applicable order processing and carrier transit time.
Delivery estimates may vary because of:
-
Public holidays
-
Carrier delays
-
Severe weather
-
Customs or border processing
-
Incorrect or incomplete delivery information
-
Events outside our reasonable control
6. Delivery Address
Customers are responsible for providing an accurate and complete delivery address during checkout.
If you notice that your delivery address is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to correct an address before the order has been dispatched. However, we cannot guarantee that an address can be changed after fulfillment or shipment has begun.
7. Tracking Information
Where tracking is available, tracking information will be provided to the customer after the order has been dispatched.
Tracking information may take some time to become active after the carrier receives and scans the shipment.
8. Delivery Delays
The delivery times shown on our website are estimates rather than guaranteed delivery dates.
If an order is delayed beyond the estimated delivery timeframe, please contact us at info@fourhike.com with your order number so that we can investigate the shipment.
9. Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as reasonably possible and provide photographs of the packaging and product where applicable.
If tracking indicates that a package was delivered but you have not received it, please contact us so we can investigate with the carrier.
We will work with the applicable carrier to investigate delivery issues and determine the appropriate resolution.
Nothing in this policy limits any consumer rights that cannot legally be excluded.
10. Customs, Duties and Taxes
For international shipments, customs procedures, duties, taxes, or other government charges may apply depending on the destination and applicable law.
Where such charges are legally payable by the customer and are not included in the advertised purchase price, the customer may be responsible for those charges.
Any applicable taxes or charges that we are required to collect at checkout will be displayed before the customer completes the purchase.
11. Contact Us
For questions regarding shipping or an existing order:
Fourhike Outdoors
Email: info@fourhike.com
Phone: +1 201-984-1221
Contact: https://www.fourhike.com/pages/contact
Please include your order number when contacting us about an existing order.