Terms of service

Last Updated: August 11, 2026

These Terms of Service govern your use of the Fourhike Outdoors website and your purchase of products through our online store.

By using our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable consumer protection laws.

1. Business Information

Fourhike Outdoors
16 Christopher Columbus Dr
Jersey City, NJ 07302
United States

Email: info@fourhike.com
Phone: +1 201-984-1221
Contact: https://www.fourhike.com/pages/contact

2. Website Use

You agree to use our website lawfully and responsibly.

You must not:

Use the website for unlawful purposes;
Attempt to interfere with website security;
Attempt to gain unauthorized access to systems or accounts;
Submit false or misleading information;
Use the website to conduct fraudulent transactions; or
Interfere with the operation of the website.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, specifications, pricing, availability, and other information displayed on our website are accurate.

However, minor differences may occur due to:

Screen settings;
Manufacturer updates;
Packaging changes;
Photography or lighting;
Product variations; or
Changes in availability.

If we discover a material error in an order before fulfillment, we may contact the customer to confirm the order or provide an appropriate resolution.

4. Pricing

Prices displayed on the website are stated in the currency shown at checkout.

We reserve the right to correct pricing errors and update prices at any time before an order is accepted.

If an obvious pricing error affects an order, we may contact the customer before fulfillment.

5. Orders

Submitting an order constitutes an offer to purchase the selected products.

An order confirmation confirms that we have received the order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may decline or cancel an order where reasonably necessary, including in circumstances involving:

Product availability;
Pricing or listing errors;
Suspected fraud;
Payment authorization problems;
Incorrect customer information; or
Other legitimate operational or legal reasons.

If we cancel a paid order, we will provide an appropriate refund.

6. Payments

Payment must be successfully authorized before an order is processed.

Available payment methods are displayed during checkout.

We do not intentionally store complete payment card details on our own systems where payment processing is handled by third-party payment providers.

7. Shipping

Shipping is currently available to the United Kingdom and Australia.

Standard shipping is free for eligible orders.

Estimated delivery times are:

United Kingdom: 4–6 business days
Australia: 6–9 business days

Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

Additional shipping information is available in our Shipping & Delivery Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

United Kingdom customers have a standard voluntary return period of 30 days.

Australia customers have a standard voluntary return period of 35 days.

These periods do not restrict statutory consumer rights.

9. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, layouts, and other materials is owned by or licensed to Fourhike Outdoors and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.

10. Third-Party Services

Our website may use third-party providers for services including:

Payment processing;
Shipping and delivery;
Analytics;
Website functionality;
Customer support; and
Marketing services.

Those providers may process information according to their own applicable terms and privacy policies.

11. Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted or error-free access.

We may temporarily suspend or modify portions of the website for maintenance, security, updates, or other operational reasons.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms limits mandatory consumer rights under applicable law.

To the maximum extent permitted by applicable law, Fourhike Outdoors will not be responsible for indirect or consequential losses arising from use of the website or products where such limitation is legally permitted.

13. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or modify any statutory consumer guarantee, cancellation right, refund right, or other legal protection that cannot lawfully be excluded.

Australian customers retain applicable rights under the Australian Consumer Law.

UK customers retain applicable statutory rights under UK consumer protection legislation.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page with the updated date.

15. Contact

Questions regarding these Terms may be sent to:

Fourhike Outdoors